Terms of Service

Overview

Folio is an AI-powered data intelligence platform that helps teams connect their data warehouses, ask questions in plain English, and ship dashboards without writing SQL. By using our platform, you agree to these terms.

Service Description

Data Intelligence Services

Our platform provides natural-language query generation, AI-drafted SQL, automatic chart selection, and connectors for 20+ data warehouses and BI tools.
We offer features including saved queries, scheduled dashboards, semantic-layer integration (dbt, Cube, LookML), and team collaboration surfaces.
Queries and dashboard renders are billed on a usage-based model with guaranteed uptime SLAs.

API and Integrations

Our platform provides APIs and webhooks for programmatic access to queries, chart embeds, and dashboard exports.
Users must comply with rate limits and fair usage policies for API access.
Third-party integrations are subject to their respective terms of service.

User Responsibilities

By using our platform, you agree to:

Comply with all applicable laws and regulations.
Maintain the security of your API keys and warehouse credentials.
Use generated queries responsibly and review them before running on production data.
Not use the platform for harmful, deceptive, or malicious purposes.
Report any security vulnerabilities or misuse promptly.

Usage Terms

Our usage terms include:

Fair usage policies for query volume and API calls.
99.9% uptime SLA for production dashboards.
Query history retention based on your plan.

Data Policies

Our data handling policies ensure:

Your query results and underlying tables stay in your warehouse — only schema metadata is processed by Folio for query generation.
Compliance with GDPR, CCPA, and other data protection regulations.
Data isolation between customers for all queries and saved views.
Clear data retention and deletion policies.

Contact Information

For any questions or concerns regarding these terms, please reach out to our team:

Contact Support